🔒 Privacy Policy – CloudHostID
Effective Date: April 2012
At CloudHostID, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and support channels.
1. 📥 Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number, billing details
- Account Data: Login credentials, service usage, support tickets
- Technical Data: IP address, browser type, device information, access logs
- Payment Information: Securely processed via third-party gateways (we do not store card details)
2. 🎯 How We Use Your Information
We use your data to:
- Provide and manage hosting, domain, and system services
- Process transactions and renewals
- Respond to support inquiries and technical issues
- Improve our platform, security, and user experience
- Send service updates, invoices, and promotional offers (you may opt out anytime)
3. 🔐 Data Protection & Security
We implement industry-standard security measures including:
- SSL encryption across all services
- Firewall and malware protection
- Regular backups and monitoring
- Restricted access to sensitive data
4. 🤝 Third-Party Services
We may share limited data with trusted partners for:
- Domain registration (e.g., ICANN-accredited registrars)
- Payment processing (e.g., PayPal, Stripe)
- Email delivery and analytics
We never sell or rent your personal data.
5. 🌏 International Access
As a Bali-based provider with global reach, your data may be processed in locations outside your country. We ensure compliance with applicable data protection laws.
6. 📄 Your Rights
You have the right to:
- Access and update your personal data
- Request deletion of your account
- Withdraw consent for marketing communications
To exercise these rights, contact us at:
📧 support@cloudhostingid.com
7. 📌 Policy Updates
We may revise this policy to reflect changes in law or services. Updates will be posted on our website with the effective date.